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Novartis: Building an Inspired, Curious, Unbossed Culture

Novartis: Building an Inspired, Curious, Unbossed Culture

One of the keys for organizational growth and continued relevance is innovation.  We have seen top brands become extinct because of their management’s inability to innovate on their products, services, and processes. It is also a known fact that there is a shorter time horizon for companies today to create value needed to sustain its position in the eyes of the consumer, and innovation is a key parameter to staying relevant. 

“We must fundamentally reimagine the way we work and create a culture that brings out the best in our people to fulfil our purpose of reimagining medicine to improve and extend people’s lives. We believe we can drive innovation, performance and reputation, and enhance our people's work experience by transforming our culture to be more Inspired, Curious and Unbossed.” - Novartis

Novartis sees unleashing the power of her people as a key priority and as an important catalyst for driving innovation, performance and reputation, as well as enhancing her people’s work experience. Her aspiration is to foster an Inspired, Curious and Unbossed environment where people can fulfil their potential, value diverse perspectives and ultimately bring their best self to work every day.

Novartis’ unbossed working environment is empowering its people, where appropriate, with the freedom to choose how, where and when they work to make the most impact – offering greater flexibility to enhance wellbeing and collaboration.  For some time now, Norvatis has been exploring with their associates broader, more flexible working models that will support its culture aspirations, and support a resilient, future-ready workforce.

This new way of working is employee-led, manager enabled and team-aligned for effective collaboration and productivity. It is part of its data-driven multi-year journey towards a future working model that unlocks individual and team performance while fostering a sense of belonging, and a healthy work/life balance. They pride themselves in taking the next step in pioneering the workplace of the future, and are confident that together with their people, they can create an environment that works for all of their employees.

A culture of innovation is an environment that supports creative thinking and advances efforts to extract economic and social value from knowledge, and, in doing so, generates new or improved products, services or processes. A culture of innovation provides the foundation for organizations to conceptualize and create new products and services, anticipate opportunities, emerge in new markets, and make rapid adjustments.

For innovation to thrive, trust must be present: people have to be willing to take risks, share their best ideas, be allowed to learn from failure, and collaborate intensively. Conversely, when trust is absent, innovation doesn’t work. Novartis is not just reimagining medicine, they also reimagining the Work Environment & Processes for their employees, no wonder they got a score of 86% on how they contribute to a good working environment in the just concluded Great Place To Work Trust Index survey, coupled with the fact that 73% of their employees say the are a Great Place To Work. 

If you need help with any of this, contact Great Place to Work about how to track and ensure all your people have a great employee experience – positioning your company for innovation.


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