MENU

How ILF Consulting Engineers Strenghthened its Workplace Culture With Trust Index Survey

About ILF Consulting Engineers

The ILF Group is an international engineering and consulting firm that helps its clients successfully execute technically demanding industrial and infrastructure projects. With 2,500 highly qualified employees at more than 45 office locations across five continents, the companies of the ILF Group have a strong regional presence.

The combination of local presence and international expertise ensures that client needs are met in the best possible way. The company is privately owned by the founding families and is therefore completely independent.

The Challenge

Over the years, ILF Consulting Engineers has built its reputation on delivering exceptional engineering solutions and world-class client service. But over time, leadership realised true excellence goes beyond technical performance; it’s deeply rooted in a culture built on trust, fairness, and respect.

The company may have consistently achieved outstanding project results, but the ability to attract top talent, retain skilled professionals, and sustain high performance depended heavily on internal employee experience.

And that’s why they decided to strengthen the company’s workplace culture, ensuring people felt valued, engaged, and aligned with the company’s mission.

The Solution

ILF’s goal was to build a workplace that combined professional excellence with psychological safety, trust, and a sense of belonging. To achieve this, the engineering firm partnered with Great Place To Work® Nigeria to evaluate and help strengthen its workplace culture through the Trust Index™ Survey.

This partnership provided data-driven insights into employee perception and organisational culture, allowing ILF to identify key areas of strength and opportunity.

Outcome

ILF Consulting Engineers Nigeria had always been clear about its vision — to deliver world-class engineering solutions that drive sustainable development. But what truly set the company apart was how it brought its people along on that journey.

By partnering with Great Place To Work®, ILF didn’t just measure employee sentiment; it listened deeply. Beyond the Trust Index™ survey results, the company created open channels for honest feedback, ensuring that employees were heard, understood, and included in shaping the workplace experience.

Leadership at ILF took transparency seriously. After sharing the survey findings, they didn’t just highlight the wins; they also addressed the areas that couldn’t be acted on immediately. This level of openness built trust, inclusion, equity, and a stronger sense of belonging across all levels of the organisation.

The impact has been remarkable:

  • 93% of employees at ILF Consulting Engineers say it is a great place to work, compared to 57% at a typical company.
  • 99% believe the management has a clear view of where the organisation is going.
  • 90% of women say people here are treated fairly regardless of their gender.
  • 90% of women say I feel I make a difference here.
  • 100% of women say I am proud to tell others I work here
  • 99% agree that the workplace is both physically and psychologically safe.

These results represent a culture where people feel valued, seen, and connected to a shared purpose.